ShopGuide documentation hub
Welcome to the documentation for ShopGuide—your AI-powered chat assistant for Shopify. These guides help merchants, theme developers, and operations teams install, configure, and optimize the app.
Quick start
New to ShopGuide? Start here:
Browse by topic
Getting startedInstallation, first login, configuration, and subscription context.ConfigurationGlobal settings, chat appearance, launch messages, visibility, and advanced styling.Theme integrationTheme editor basics, chat block, positioning, mobile/desktop, and troubleshooting.App featuresDashboard, chat management, A/B testing, live support, and the in-app settings panel.AnalyticsPath Explorer, chat analytics, conversation insights, performance, A/B results, and exports.Best practicesOptimization playbooks across chat, conversion, experience, maintenance, and metrics.Advanced featuresReal integrations (Slack, WhatsApp, review apps), cart and customer context, custom prompts, and multi-language behavior.
Need help?
Search the docs from the header above, reach out through the ShopGuide app or website, or check the best-practices section — most day-to-day questions turn out to be answered there already.
ShopGuide — AI storefront chat built for Shopify.